Privacy Policy
Last updated: June 2026
FATALnet Tech Toolkit is operated by a small Canadian business. This Privacy Policy explains what information we collect when you visit the website, place an order, contact us, or use our online store.
Information we collect
We may collect information you provide directly, including your name, email address, billing and shipping details, order details, contact form messages, and support request information.
We may also collect basic technical information automatically, such as your IP address, browser type, device information, pages visited, approximate location, cookies, and checkout/session activity needed to operate the website and store.
Orders, checkout, and payments
Our store runs on WordPress and WooCommerce. When you place an order, WooCommerce may store order details needed to process the sale, provide support, prevent fraud, and meet tax/accounting requirements.
Payments are processed through PayPal and supported card payment options. Payment information is handled by the payment provider. We do not store full credit card numbers on this website.
Shipping and delivery
When physical shipment is required, your name, shipping address, and related order details may be shared with shipping or fulfillment providers so your order can be delivered.
Contact forms and support
If you contact us through a form or by email, we may keep your message and contact details so we can respond, provide support, and keep a record of the issue.
Analytics and cookies
This website uses Google Analytics to understand website traffic, page usage, and general visitor behavior. Analytics helps us improve the website and product information.
The website may use cookies for shopping cart functionality, checkout, login/session security, analytics, fraud prevention, and basic site operation. Some features may not work correctly if cookies are disabled.
How we use information
- To process and fulfill orders.
- To communicate with customers about orders, support, and product questions.
- To improve the website, store, and product information.
- To prevent fraud, abuse, security issues, and unauthorized activity.
- To meet legal, tax, accounting, and recordkeeping requirements.
How information is shared
We may share information with service providers needed to operate the store, including payment processors, shipping providers, hosting providers, analytics providers, email/contact form systems, and security/fraud prevention services.
We do not sell customer personal information to advertisers.
Data retention
Order, support, and contact information may be retained for business, tax, support, security, and legal purposes. We keep information only as long as reasonably needed for those purposes.
Your choices
You may contact us to request access, correction, or deletion of your personal information where applicable. Some information may need to be retained for order records, tax/accounting, fraud prevention, or legal reasons.
Canada and USA customers
We currently sell to customers in Canada and the United States. Privacy rights and requirements may vary by location. We will make reasonable efforts to respond to privacy requests as required by applicable law.
Contact
Questions about this Privacy Policy can be sent to our contact form.
